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Coverage is incomplete: some monitored sources or documents could not be processed. This brief covers the available verified material.
Big Ideas
AI changes the bottleneck from making to choosing—but only if discovery survives. Hiten Shah’s account of Anthropic uses “build to learn”: make something to answer a question, put it in coworkers’ hands, and let internal traction identify what merits productization. He points to Artifacts’ side-panel UI as a small design choice that shifted the mental model from chatting with Claude to making something with it. As software gets cheaper, judgment about what deserves existence and attention becomes more valuable.
The counter-signal is a big-tech PM’s report that three months of discovery collapsed to zero, scope changed daily, teams repeatedly threw work away, and leaders were rewarded for shipping barely working “agentic AI” features. For PMs, “AI-first” should mean shorter question → prototype → evidence loops, not removal of the evidence step: keep a stated question, define what internal traction can and cannot prove, and require customer or outcome checks before scaling.
Tactical Playbook
Test switching cost before building more. A prototype user who agrees that a problem exists but does not switch may be signaling time, effort, and habit costs—not a weak feature. One practitioner argues that building the prototype before understanding adoption cost is the common mistake. Run the test in four steps:
- Find people already “paying” for the problem through a workaround or repetitive manual task.
- Ask what they would stop doing if your product existed.
- Look for 10 people willing to try it now; if that signal does not appear, drop or reframe the idea.
- Find them in communities where the pain and workarounds are discussed; ask genuine questions without pitching, then use direct outreach to recruit testers.
For outbound, debug targeting before copy. YC’s advice is to send at least 100 personalized messages by hand before automating, then inspect whether targets resemble people who pushed deals to close, signed contracts, or paid. Job postings and company growth can reveal active buying signals. With low reply rates, debug in order: right person, right company, subject line, messaging and materials, then deliverability; two or three replies per 100 messages is enough to start iterating, while zero after those checks may indicate a deeper product-market-fit problem. Treat outbound as discovery instrumentation, not just a volume channel.
Case Studies & Lessons
A faster workflow still needs an adoption architecture. A financial-services founder reports compressing a process from weeks to five minutes and from a team to one operator, with the product already in production. The same account identifies training and transition, ongoing support, potential regulatory trouble, travel-heavy national onboarding, and lack of capital and market support as constraints. The lesson is to separate product efficiency from adoption readiness: before scaling, measure time-to-value alongside activation, training burden, support load, compliance gates, and distribution capacity.
Career Corner
Evaluate employers by progress, not mission language. A career talk argues that people care more in practice about progress toward a mission than its wording, and recommends keeping professional identity anchored in a personal mission because employment remains a business transaction. For PM candidates, ask what has shipped, what changed for users, and what evidence the company uses to judge progress. Pair that external test with Shreyas Doshi’s traits for AI-heavy work: independent thinking, intrinsic validation, ambiguity tolerance, wisdom, and non-hierarchical relationships.
Tools & Resources
Use a five-level AI capability ladder to scope products. Aakash Gupta’s framework moves from prediction, through enhanced ML and intelligent applications with context and feedback, to autonomous agents that perceive-decide-act and agentic systems that plan-execute-reflect-learn. At every level, it treats safety, privacy, transparency, human oversight, data quality, MLOps, evaluations, and operating talent as non-optional; success means solving a real problem, adapting, creating value, improving, and staying aligned with human goals. In product reviews, name the actual level, list the missing enablers, and reject “agent” as a requirement unless the extra autonomy creates user value.
- Observed failure mode: In one large software company, a UX designer reported that ideas were often treated as “validated” by vibes and gut rather than user demand; the poster estimated that about 80% of their work was competitor catch-up or someone’s “cool idea.” Bugs could also be promoted from the C-suite or a single support call without evidence that the issue was widespread.
- Use a staged validation loop: Low fidelity → prototype → validate → high fidelity. A concrete implementation is to design and prototype a version of the feature, then expose it to a small sample of the intended audience to test demand, usefulness, usability, and discoverability.
- Set the evidence bar by risk and context: Early research and frequent design validation, or lightweight “ship it and see what happens” experimentation, can both be appropriate. Lower-cost mistakes favor lighter research; a high-cost, one-shot decision—such as a regulatory approval failure that adds a 1.5-year cycle—warrants deeper validation. Whether an idea is “validated” is ultimately a context-dependent judgment by the accountable decision-maker; one commenter argues that, in a startup, an educated guess may be preferable to delay that threatens layoffs or the business.
- Close the loop with outcome data: The thread describes an organization that tracks revenue and growth but little feature adoption or usage, making it difficult to understand why performance is changing. A recommended practice is to request post-launch metrics for shipped work and coordinate Product, Engineering, and Data Science on measurement and learning.
- Shift discovery culture through committed work: A technical principal PM recommends choosing an already-funded roadmap item, mapping its “hero” critical user journey end to end, and auditing support volume for a C-suite bug to distinguish one loud account from a genuine pattern. Present the findings in the language the organization respects—flows, metrics, and the API contract—and use two or three examples to establish credibility; discovery on committed work is framed as risk reduction, while discovery on unbuilt ideas may be perceived as a tax.
- Make research additive rather than blocking: When PM research is thin, run user research or market-data gathering in parallel with mockups. Ask for the competitive or secondary research, stakeholder and sponsor context, sales or customer inputs, and intended outcomes behind the request; then document the risks, supporting research, and unresolved gaps in the design deliverable.
- Account for commercial and executive constraints: PMs may receive roadmaps from senior leadership and lack the bandwidth or organizational cover to challenge every imposed item. In B2B, a feature may still be prioritized to win or retain a major customer or address recurring sales/RFP friction even when usage is low, so discovery should be run alongside delivery rather than treated as an automatic gate.
- Use repeated “why” interviews before locking onto a solution. A founder describes customer conversations as a learned skill and recommends going roughly 10 layers deep to separate a stated want (“go to Italy”) from the underlying need (“warm weather”). In his example, identifying a customer’s deeper need led to replicating it with hundreds of subsequent customers.
- Validate demand before product or operational investment. One founder says he interviewed 100 people before starting a project and moved forward only after hearing a consistent answer. A counterexample in the thread is the original poster’s admission that customer conversations came too late and involved leading questions, while the prior startup consumed time on website decisions, partnerships, international supply chain, factory contracts, and considering a factory.
- Use willingness to pay as an iteration signal. One practitioner reports that their successful ventures involved spending about 50% or more of their time on sales and marketing, using market feedback to iterate toward product-market fit; when prospects do not buy, test whether the audience or the product is wrong and pivot accordingly. Another recommends speaking with potential, current, and past customers because solving a meaningful problem—not the technology itself—is the basis for purchase.
- Use manual outbound as a discovery experiment before automation. Run at least 100 personalized outreaches by hand and research each prospect’s specific problem and company; this helps distinguish failures in messaging, targeting, prospect selection, deliverability, or subject lines before scaling a flawed process.
- Prioritize ICP and buying signals over copy polish. Identify target roles by examining customers who pushed deals forward, signed contracts, or paid; also use replies, job postings, and company growth as signals of active need. When diagnosing weak response, check person fit and company fit before subject line, messaging, materials, and deliverability; persistent zero replies after those checks can indicate a deeper product-market-fit problem.
- Turn customer language into product and positioning feedback. Ask buyers what specifically attracted their attention and what prompted them to purchase, then reuse their phrasing in future outreach; repeated conversations build segment-specific knowledge about which pains resonate.
- Onboarding and adoption: A financial-services founder kept the product surface simple for prospective users, but identified training and transition as major adoption problems because onboarding could be cumbersome, expensive, and require ongoing support. The founder claims the product compresses a workflow from weeks to five minutes and from a team to one person; commenters countered that onboarding requiring a manual signals poor UX, while the founder said the platform is drag-and-drop and that computer literacy is the main barrier.
- Scaling trade-offs: National adoption would increase the cost of face-to-face onboarding through travel. The founder says licensing fees account for these costs but lacks the capital and time to scale nationally before competitors emerge, and is seeking a partner who can provide both investment and go-to-market help; the product is described as finished, branded, hosted, and in full production use.
- Regulatory and defensibility risk: The founder adopted a “don’t ask for permission” approach and expects legal concerns could surface later, while a commenter warned that presenting a financial-services product as having “No regulation” is a serious weakness. The founder also expects the code and learning corpus to eventually be reverse-engineered, creating urgency to establish market position before competitors arrive.
A lightweight launch and go-to-market measurement playbook for teams without established KPIs:
- Anchor measurement to revenue and target attainment, then trace how PMM activity contributes to those outcomes. For launches, track attributed revenue and adoption at one week, one month, one quarter, and one year.
- For messaging changes, measure pipeline creation, conversion, sales-cycle speed, and win/loss outcomes. Compare pre- and post-change cohorts across MQL, SQL, first demo, and signed stages; enterprise deals with six-month-plus cycles make this comparison harder.
- Start with data that already has an owner or dashboard—sales win/loss, product adoption, and content attribution—and connect it to a launch or campaign before creating new tracking infrastructure.
- Use one primary KPI that reinforces target-market, offer, value, and narrative clarity, such as win rate or another key conversion metric, rather than spreading attention across six KPIs.
- Career evaluation: When considering a PM role, judge the company by its demonstrated progress toward its mission rather than by the mission statement alone; the speaker argues that progress, not mission wording, is what more strongly supports day-to-day motivation and engagement, and warns that mission language can be used to recruit candidates.
- Professional identity: Build your identity around a personal mission rather than the mission of your current employer, and view employment as a business transaction to reduce the risk of over-identifying with a company that may later lay you off.
- Career takeaway for PMs: cultivate independent thinking, intrinsic rather than external validation, tolerance for ambiguity, a focus on wisdom alongside intelligence, and non-hierarchical relationships; these traits have always mattered and are expected to matter more in the future.
An AI product for financial-services workflows was kept simple on the surface because of its target users, but the founder says adoption in the sector still requires cumbersome training and transition work that may be expensive and require ongoing AI or human support. A potential national rollout would add onboarding and face-to-face-sales travel overhead. The product is described as branded, hosted, and already in full production; the founder reports reducing a workflow from weeks to five minutes and replacing a team effort with one operator.
- Anthropic’s reported product-development loop is build to learn: teams create prototypes to answer questions, put them in coworkers’ hands, and use internal adoption to identify which ideas should progress into the product. The source describes this as a bottom-up alternative to top-down roadmap planning, with employees vibe-coding prototypes and internal traction guiding what eventually ships.
- Artifacts illustrates how a focused interface decision can change product meaning: placing Claude’s generated code beside the conversation shifted users from viewing Claude as something to chat with toward viewing it as something to make with.
- As software becomes cheaper to produce, product judgment becomes more important: teams must decide what deserves to exist and what merits users’ attention.
- A PM survey is investigating four recurring workflow problems: tool fragmentation, PRDs becoming stale mid-sprint, roadmaps being displaced by HiPPO decisions or urgent sales requests, and difficulty determining whether shipped features achieved their goals. The organizer plans to share aggregated results, potentially segmented by company size and seniority, so this is an early community signal rather than validated prevalence data or recommendations.
AI is enabling more people to explore the edges of an idea quickly, leading to public collisions where similar ideas emerge independently; Hiten Shah says he is beginning to watch ideas that suddenly appear everywhere.
The author is investigating recurring PM complaints around tool fragmentation, PRDs becoming stale mid-sprint, roadmaps being hijacked by HiPPO or urgent sales requests, and uncertainty about whether shipped features achieved their goals. An anonymous five-minute survey is intended to produce a more grounded, non-sponsored view, with aggregated results potentially broken down by company size and seniority.
- A PM at a large non-FAANG tech company reports that AI acceleration reduced a formerly three-month discovery process to almost zero, with scope changing weekly or daily, teams repeatedly building and discarding work, and increased overwork.
- The poster says the result is barely working AI features shipped to satisfy leadership and executive “agentic AI” narratives rather than customer needs, alongside perceived job insecurity and constant concern about being fired.
- As a career response, the poster is considering quitting to protect their mental health and pursue a simple product they have already beta-tested, while acknowledging they may still need another job.
- For a B2B sales and lead-generation offering priced at roughly $500–$1,000 per month as a product versus $1,000+ as a service, validate the product with a few existing clients before scaling: collect feedback, identify weaknesses, and iterate. The rationale is that hands-on service delivery can make founder time the main constraint, while software may serve multiple companies concurrently.
- Sales difficulty is also described as dependent on access to a B2B network that can open conversations for larger deals, alongside the ability to deliver the promised value.
- Five-level AI systems framework: The model progresses from traditional machine learning (prediction) to enhanced ML (better performance through feature engineering, tuning, validation, and ensembles), intelligent applications (models embedded in products with context, feedback, monitoring, and experimentation), autonomous agents (perceive–decide–act with goals, memory, and limited human intervention), and agentic systems (plan–execute–reflect–learn across complex goals using tools, reasoning, and self-improvement). Each level includes the capabilities of the levels before it.
- Product and governance requirements at every level: AI products need safety, ethics, privacy, transparency, and human oversight, supported by data quality, compute, MLOps, evaluations, and capable talent.
- Success criterion for AI products: The system should solve a real problem, adapt to change, create value, improve over time, and remain aligned with human goals.
- A candidate who moved from the UK to India after completing a master’s in 2024 has independently built two products, handling product decisions, end-to-end funnel analytics, payment integrations and debugging, growth experiments, and data-driven iteration; neither product has generated meaningful revenue yet.
- After applying broadly to PM and growth PM roles, the candidate reports receiving little to no response and is seeking feedback on how to position solo-building experience and transition into a PM role.
For SaaS products launched internationally from outside the US, validate payment and banking infrastructure before building: a Mumbai-based founder reported nearly four months of delays from Stripe approvals, Paddle’s trading-history requirements, and bank scrutiny of SWIFT transfers, while a US competitor was billing in its first week. Their approach was to secure a receiving account—specifically an EU IBAN—and multi-currency capability first, then choose a provider; they selected Unlimit because it did not require six months of statements.
- Validate adoption cost, not just problem awareness. People may agree that a problem exists yet avoid switching because of the time, effort, and habit changes involved; building a prototype before understanding those costs can produce a product users still will not adopt.
- Test with people already paying for the problem. Target users who maintain workarounds or undesirable manual processes, ask what they would stop doing if the product existed, and look for roughly 10 people willing to try it immediately; if that signal does not emerge, reconsider or drop the idea.
- Use non-pitch discovery before recruiting testers. Engage communities where the pain is discussed, ask genuine questions about the problem and existing workarounds, then use direct outreach to find testers; one participant connected this sequence with subsequent organic growth.
A candidate transitioning from development or support into product management is seeking volunteer mock-interview practice and peer connections, suggesting mock interviews as a practical preparation tactic for career changers.
A recent U.S. graduate pursuing entry-level product management roles reports struggling to secure interviews and is seeking resume feedback.
r/startups comment by u/drgoodvibe
Experienced founders: engineer in NYC, 10 years of trying to build something, still haven’t made money from it. What would you do next? [I will not promote]
What should I do
This weekend I’ve realized I’ve been that entrepreneurship person that’s a wantrepreneur for 10 years, without making a single cent.
The most I can name of being paid in an entrepreneurial way was helping 1-2 people in college move with the help of my pickup truck.
I’ve been involved in startups for as long as I can remember. I got a scholarship to a high school startup incubator back in the day, worked on an app that didn’t take off. Then worked with a startup, kind of the third person after the two founders, that was geared around COVID that also kind of dropped.
In college, I did a lot of things that could have turned into businesses but then didn’t. For example, I worked as a personal trainer, almost got certified but didn’t. But that could have taken off. My degree was in industrial and systems engineering.
Then after college, I got a day job. Somehow it was in electrical aerospace engineering, but mostly related to requirements, certification, and wire installation. Modeling how wiring and wire bundles are installed on the aircraft. It was only two years, and looking back, I learned a ton, but not, in the grand scheme of things, that is necessarily transferable out of that company, which is part of the reason I left it to join a smaller company, which is where I’m at now.
While doing that day job, I started another startup that I kept working through but wasn’t passionate about. It was something that I was going to work on with my mom, because of her expertise in textiles but she ended up being 10% involved because of a crisis she had during the time. anyway the market cap there was too small. dying industry. It was a niche outdoor gear product in a very small market, with not that high demand. I dissolved that business during R&D a few months ago because I kept saying that I wouldn’t leave my corporate job until that business launched. But because of the factory timelines, it would have been until this upcoming January at the earliest to actually even launch it. So there was no good way to sell it and see if there was interest without buring through the rest of my savings on a first production run.
Then over this past May/June, I tried to do AI automations for small businesses and consulted a lot of businesses about doing that for them. I was living in Philadelphia at the time, didn’t get any responses. I did some networking with people in my network about it, but no one really took me up on a job.
I got really close to a job for a good amount of money. It would have been in automation for a specific person. I got close, he was interested, even sent him the contract, but then he didn’t follow through. That would have been a very difficult technical challenge for me in general, but I would have figured out the development and software aspect of it. Anyway, I never was really good at selling, but that was the closest I came. I wish I worked on it a bit better, but then I also thought, okay, if he’s not interested, why push? Am open to counters here
That was from a program I had joined. It was only a couple thousand dollars and I was able to afford it. That was about AI automation, really teaching it. It was valuable. I probably shouldn’t have paid for it in retrospect, but whatever.
I’ve been considering doing things such as joining a different accelerator for acquisition entrepreneurship or getting more into that because no one in my life does it, and it’s very daunting to do when you don’t have people to do it with. I’ve been trying to find communities that do it here in NYC. Everyone says join a meetup, but the demographic of what you’re going to find depends on where you’re at.
I’ve been going to a lot of networking events in New York, and they’ve all been very tech-heavy. No one even really has my engineering background. It’s a lot of tech and finance, which is new to me. But I’ve been hanging out with some people in startups, and I’m definitely very impressed. Also meeting more women (i’m a woman lol) that I met in my previous neck of engineering.
I’m trying a new run this weekend where I reached out to about 30 people on LinkedIn and some on Reddit regarding doing customer discovery for people who are busy, as another test of trying to actually provide value and actually do the one part of entrepreneurship that makes money.
Anyway, please don’t be too harsh. I’ve done the best I could given my circumstances, given no mentors that have seen me through all this time. I’ve had short-term mentors through some nonprofits and stuff like that, but very short-term, and they kind of made it clear that when I wasn’t actively working on a business, they could no longer meet with me.
I really have not had any family, any friends, or anyone who has seen me through in terms of business/engineering all these years. My family grew up under communism with no concept of business/capitalism still to this day, at least for my mom. I’m not in contact with my dad for diff reasons. It’s had to be very self-directed, and I didn’t really know when I was doing the wrong thing.
When I was in the thick of my last startup, I spent a lot of time messing around with the details that really I should have gone through faster. How should the website be? What potential partnerships would I have? My mentor at the time had me really think about partnerships where, with my personality, I couldn’t really imagine myself doing partnerships with retail shops and other kinds of lessons so that people could wear my garment while they do it. But that was the activity, and that was what I spent time on.
I spent a lot of time figuring out the international supply chain and hiring a contractor in the UK to help me design and develop it. I even spent time writing legal contracts for the factories that I was working with and researching the factories. I even considered setting up my own factory in florida as that would’ve been faster.
I did learn a lot, but I didn’t know enough about business to do that. That first startup incubator that I did, not really talk to us about venture funding. They really kind of drilled bootstrapping down into our heads, and I wish in a way they hadn’t because I only learned about how VC funding actually works and sort of what private equity and syndications are, honestly, a week ago.
And I only learned about startup funding rounds because I’m in NYC and was at an event with young startup founders, and they were mentioning their Series A, and then a lot of people in New York were talking about it, so I looked it up. But it took all these years and a decent amount of intelligence otherwise to even learn what these terms actually mean.
A lot of the struggle is that I’ve had a lot of ideas and not really been sure where to go. I’m ambitious and I know I could really do whatever I set my mind to. Right now I’m really trying to set my mind to the right thing.
Right now I’ve been considering real estate deals. I have a friend who’s a real estate developer with a well proven track record of hundreds of projects at this point, so if I do a rental or flip with him, that’s an option. I’ve been researching some other real estate ideas, thinking about coaching or doing the kind of services for other founders in New York that are either at a nine-to-five, or maybe something to help other founders just to get my foot off the ground. Thinking of engineering consulting, but not sure about what. SaaS is overdone, and then eventually doing the whole acquisition thesis.
But for now, really just trying to figure things out and learning about real estate deals, and I’ve been evaluating the real estate deals with that sort of acquaintance of mine. But I can’t say he’s really a mentor, though. It’s more of a friend, and I don’t think we get super detail-oriented about that stuff.
My current day job that I just started is still in training, and it is training for stuff such as being an energy auditor. But all of my training is from the internet because the owner of the company I’m at has just been really weird with all of his employees and does not disclose anything.
I’ve just been, I was supposed to be doing sales for them, with energy and real estate, but I’ve really not been exposed to any of the projects. Nothing. I’ve asked him about it.
I have been applying, and I might actually start another job in a few weeks, which will be a sales job. I’ve never done sales, but I figured that clearly I suck at it, so it’s something I need to try after all this time. I’ve been applying to those kinds of jobs just to kind of make money to bootstrap my failed half startups lol.
But really my biggest thing is I have not really made actual money while doing all this entrepreneurial stuff. It’s really just been satisfying different needs of wanting to have a project of my own or just interests and learning.
And now I really wanted to get honest with myself and ask for advice on specific things for me to do. Please don’t make it generic.
Based on my background and this pattern, if you were me, what would you focus on for the next 6–12 months to actually make money and build real business skills? Would you focus on selling a service, doing a real estate deal, pursuing acquisition entrepreneurship, or something else? What would you stop doing?
Really appreciate y’all in advance for reading this. Thanks so much
When you reflect on the last 10 years, ask yourself how much of that time and effort was spent in sales and marketing. I’ll be blunt, the only success I’ve had in the last 15 years of entrepreneurship is when I spent about 50% (sometimes more) of my time on sales and marketing versus on the product itself. When you do a a lot of marketing you get the market signals on whether your achieving product market fit or not, you get rapid feedback, and then you pivot and pivot til you hit product market fit. I tell new founders this all the time, get out there and sell to your customer and if they don’t want to buy your product you either are selling to the wrong crowd or you have the wrong product and need to pivot. Spend a great deal of your time learning how to sell, you won’t regret it.
- Use repeated “why” interviews before locking onto a solution. A founder describes customer conversations as a learned skill and recommends going roughly 10 layers deep to separate a stated want (“go to Italy”) from the underlying need (“warm weather”). In his example, identifying a customer’s deeper need led to replicating it with hundreds of subsequent customers.
- Validate demand before product or operational investment. One founder says he interviewed 100 people before starting a project and moved forward only after hearing a consistent answer. A counterexample in the thread is the original poster’s admission that customer conversations came too late and involved leading questions, while the prior startup consumed time on website decisions, partnerships, international supply chain, factory contracts, and considering a factory.
- Use willingness to pay as an iteration signal. One practitioner reports that their successful ventures involved spending about 50% or more of their time on sales and marketing, using market feedback to iterate toward product-market fit; when prospects do not buy, test whether the audience or the product is wrong and pivot accordingly. Another recommends speaking with potential, current, and past customers because solving a meaningful problem—not the technology itself—is the basis for purchase.